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We’re here for Authors, Reviewers, and Institutions

Questions about selling your research materials, joining paid peer review, or partnerships? Send us a message and we’ll get you to the right person.

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Include your role and context so we can route your ticket correctly.






    Sell research materials
    Paid peer review & onboarding
    Institutional partnerships
    Authors — to speed up support, include:
    • Your ResearchBack vendor name and profile URL (if any)
    • What you’re selling (datasets, code, simulations, experimental data, methods, teaching packs)
    • Link to the related published paper (if applicable)
    • Issue type: upload problem, pricing, licensing, withdrawal/payout, or product visibility
    • Attachments (screenshots, file names, error text)
    Reviewers — for onboarding or payments:
    • Your academic field and highest degree
    • Links to ORCID / Google Scholar / Scopus
    • Preferred reviewing domains (e.g., power electronics, biomedical, ML)
    • Question type: onboarding, assignment, timelines, compensation, dashboard access
    Institutions — partnerships & procurement:
    • Organization name, department, and decision-maker contact
    • Use-case (curriculum content, labs, research datasets, enterprise access)
    • Estimated seats or download volume
    • Procurement requirements (vendor forms, NDAs, invoicing, tax)
    Privacy: We use your details solely to respond to your inquiry and improve support quality.
    Tip: Start your message with Author, Reviewer, or Institution + a short subject (e.g., “Reviewer — onboarding documents”). It routes your ticket faster. Browse FAQs →

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